Posts Tagged ‘workplace’

How to Overcome Emotional Abuse from Gaslighting

Wednesday, November 16th, 2011

This week I came across Yashar Ali’s insightful article: Message to Women From a Man: You Are Not “Crazy” featured on The Huffington Post from The Current Conscience blog. He describes how men and women alike tend to gaslight women due to the culture we grow up in and not knowing a more productive way of respectful communication.

Gaslighting is a term that mental health professionals use to explain a form of psychological abuse where untrue information is intentionally said or done to make a victim doubt her or his own memory and perception of what happened. It is as simple as an abuser denying any previous abusive episodes have occurred, or an abuser can intentionally stage peculiar events to disorient his or her victim. This occurs daily in our interactions with women when we deem them overly sensitive, emotional, or crazy—both at work and at home.

The term comes from a 1938 play called Gas Light, and it’s 1940 and 1944 film adaptations where the husband uses various forms of trickery including turning gas lights lower than normal to convince his spouse she is crazy. The term became a colloquial expression, and was then used in clinical and research literature. Yashar Ali’s interpretation brings to light the cultural dynamic that our social mores today still allow this type of emotional abuse to occur, predominantly with women.

As I commented on other blogs this week I noticed the cultural dynamic to devalue women and their emotional intelligence. We are still trying to fit women into the mold of how men work and operate, and it is not working can be found on this page. Rebecca Knight on Financial Times also recently wrote about how social identity plays a factor in helping women rise through the ranks at work. Amy Levine-Epstein on CBS News also commented on how a recent study on women finds a drop in ambition, which is also wider evidence of a trend going on right now of the need for a cultural shift to take place within our society empowering women to own their emotions and ability to be flexible…and use them as a strength in both their personal and professional lives.

A woman’s brain is built differently than a man’s. There is more connective tissue between the left and right side of the brain, allowing more cross-talk between the two brain hemispheres. fMRIs show under stress blood is more evenly distributed across the brain allowing women to make decisions using both logic (left side) and creativity/emotions (right side). This is a strength, but in our culture it is often “gaslighted.” When men are under stress blood flow in a male brain increases in the left orbital frontal cortex suggesting a fight or flight response. If the problem cannot be solved logically right now, then men will tend to put off/forget about it until their cortisol levels begin to lower and they think more clearly. How men and women produce their stress-reducing hormones (testosterone for men and oxytocin for women) is also different.

My masters is in counseling. From experience I see the most success with clients when we empower them to change from passive/aggressive/passive-aggressive communication styles to becoming more assertive by teaching resiliency & life skills (proactive take on the unlearning bad habits/beliefs). So I often have people identify which of the 12 listening blocks they use so they become more aware of when they tune the other person out so they can bring themselves back to the present moment.

The quickest way to become more assertive is to take back control & responsibility for staying present in conversations. When we shut down & daydream or talk to ourselves while others talk, we take away our choice to respond back in a respectful manner right then & there. If a woman has been “rendered emotionally mute,” this would enable her to identify when gaslighting is taking place, as it is taking place—so she could then respond/interpret the situation objectively. Assertive communication relies on treating yourself & others with respect.

I tend to agree with Hilde Lindemann Nelson who published Damaged Identities, Narrative Repair with Cornell University in early 2001 that a woman’s ability to resist gaslighting depends on “her ability to trust her own judgments.” By narrating a counter-story (the real events/true information), women that have been gaslighted may be able to retain their autonomy and come to objectively see the psychological abuse for what it is so they can re-establish their concept of self and heal from the exploitation.

This is why understanding listening blocks, and then building upon this awareness with assertive communication skills will help a woman who has and is being gaslighted to identify the unhealthy relationship dynamic. She can then choose safety, to leave, address the situation with appropriate authorities if necessary, and seek professional help. If there are multiple forms of abuse, seeking therapy rather than coaching (skill-based and focused on present/future outcomes) may be more appropriate.

Using a coach who helps you identify assertive communication, gender intelligence, and emotional intelligence will open doors to new skill sets that can help both the victim and abuser to divorce themselves from co-dependent relationships so they can pursue functional, healthy relationships.

Likewise, if someone—either man or woman—is gaslighting they can become more aware of their misconstruction of reality by learning how gaslighting inhibits them from obtaining genuine or true intimacy. They can do this by learning what listening blocks are and how their sociopathic behavior limits them from receiving acceptance, appreciation, respect, and unconditional love if they continue with this form of psychological abuse. They can then work from there to acquire the necessary skill sets to change to healthier relationship behaviors.

Lyndsay Katauskas, MEd

Mars Venus Coaching

Corporate Media Relations

What is Gender Difference?

Friday, August 19th, 2011

Gender difference attempts to explain why men and women have communication problems when interacting together. There are many different reasons why people have trouble understanding one another. Gender difference is just one. Men and women see and hear things differently based on two things: physiology and socialization.

The key to having healthier relationships is to understand these underlying dynamics that color how we perceive ourselves and the world around us. Gender intelligence lets us separate the distance we may feel between the sexes, so that we’re both heard and respected for our unique communication strengths.

Physiologically speaking…

The male brain is wired to be more single-task oriented. Under stress in the male brain blood flows to the left orbitofrontal cortex suggesting a fight or flight response that a male wants to either solve the problem or forget about it.

The female brain is wired to be more multi-task oriented. Under stress the female brain’s limbic system activates. At the same time as there is more brain tissue devoted to cross-talk between both hemispheres of the brain, allowing her to see implications and emotional cause and effect as she reacts.

Girls like Pink, Boys like Blue

Girls are socialized to be transformational, caring about how what they do affects everyone else.

Boys are socialized to be transactional, competitive, caring about results, and self-promotion.

While you may not have these preferences yourself, it is useful to know how most people view you when they first meet and stereotype you. I cannot tell you how many times I have been told female Marines don’t look or sound like me, oh really?

The Mars Venus metaphor is that to feel loved:

Men need trust, acceptance, and appreciation.

Women need caring, understanding and respect.

This metaphor is intended as a way for us to look non-judgmentally at the dynamics at play with relationships between men and women. I have found it useful when I attended one of the Service Academies, because I was in an environment where the majority is male. I also found it useful in the Marine Corps, and then when I was transitioning into the civilian workforce and as I received my master’s degree in counseling. I have also used these concepts in my personal relationships throughout the years as well.

While raising my growing family, I chose to become a Mars Venus Coach, because John Gray’s, Ph.D. work in regards to how we cope with stress differently and how our diet and nutrition needs differ resonated with me. I also wanted to use the information so that I could help other people understand these relationship dynamics better so they could pursue healthier relationships with their significant others, as well as in their professional careers as well.  I met my husband when I was seventeen at the U.S. Naval Academy back in 1998, we must be doing something right as we’re happily married raising our family together today!

Lyndsay Katauskas, MEd

Mars Venus Coaching

Corporate Media Relations

Asserting Your Boundaries at Work

Wednesday, May 11th, 2011

Mars Venus Coaching provides many tools for working successfully in the workplace and managing your relationships at work. It is hard to see the good in others if they have been taking advantage of your hard work ethic. It’s difficult to change the “rules” of who does what, when you’ve been accepting the work of others, because everyone “assumes” that you’re just better at it. Why rock the boat, right? Except you’ve just about had it. Going to work is not joyful, and you may feel a palpable cloud descend when you go to work. So, what can you do to change the dynamics? Re-examine your job description to make sure you’re being paid for what you do in a typical day. Did you know based on your gender, there may also be miscommunication going on between you, your co-workers and your boss?

Re-Set Your Boundaries

Write Out Who Does What

  1. Make a list of the tasks you are required to do based on your job description, and any recent performance evaluations you’ve received.
  2. Make a second list of the tasks that have been added since you accepted your job, that are not a part of your job description.
  3. Make a third list of the tasks you’ve taken on that are other’s responsibility.

Set Your Intention

  1. Make a fourth list of what tasks fit your job description that also incorporates what you’ve agreed to do in writing or verbally with your boss.
  2. Look at your fourth list and put an asterisk (*) by the tasks you verbally agreed to do—and decide if these tasks are up for negotiation.

Why? In your contract you work X number of hours a day, the tasks you perform should match your position, and should be able to be fit within the hours you work each day. If you are over-tasked, then it’s time to renegotiate your terms.

  1. Decide what the best approach is for your workplace to renegotiate your terms.

This is where you are going to discuss face-to-face the discrepancies between what you do, and what you are paid to do. This is where you say, “I haven’t minded helping you do (your) work in the past, but I have to re-focus on my responsibilities and priorities.” This is where you offer to train them on what you have been doing for them, but then you return the responsibility to them. You may request a meeting via email, but it is best to re-negotiate in person. Take your lists and a written agenda with you to clarify the boundaries you are redefining. Choose what’s best for you, a:

  1. Formal meeting with you and your boss.
  2. Informal meeting with you and your boss.
  3. Formal meeting with you and your co-worker.
  4. Informal meeting with you and your co-worker.

When you’re figuring out the best approach, remember to be tactful not accusatory. You either prefer to communicate in a passive-aggressive style or passive style. The best form of communication is assertive—when you are able to be open, honest, forth-right, tactful, and the other person is able to stay on the same page as you while you’re communicating.

Non-Verbals Count Too!

Pay attention to if you are slouching, avoiding eye contact (your culture and race also affect what’s appropriate or the norm), mumbling, fidgeting, using too much hand movement—it all affects how the other person interprets what you’re verbally saying to them.

When I help my clients identify how to get what they want at work using Dr. John Gray’s Mars Venus Coaching system based on goal setting, 90 day plans, and understanding relationship dynamics they are often surprised and amazed at how being cognizant of gender communication dynamics at play helps them set and keep their boundaries when they interact with others at work.

Gender Differences in Communicating

Typically…Men prefer to communicate to solve problems.

…Women prefer to communicate to connect with others.

If a man feels attacked or threatened, based on the wiring in his brain he will do 1 of 2 things, because an increase in stress causes him to be more single-task oriented:

  1. He will either fight back if he thinks he knows the answer or can solve the problem.
  2. He will remove himself from the situation, disengage, and ignore the problem until he has unwound and then figures out how to solve the problem (or continues to ignore the situation, because it is not a big enough “problem” yet for him).

If a woman feels attacked or threatened, based on the wiring in her brain she will do 1 of 2 things, because an increase in stress causes more cross-talk between the left and right hemispheres of her brain:

  1. She will want to talk it out, ask questions, connect to others to make sure everyone is okay. She may not necessarily resolve the issue, she’s just talking to better understand the situation and all the dynamics at play.
  2. She will become more emotional, because blood flow in her brain is making her respond to how the issue will affect everyone else good or bad.

Knowing these tendencies, women can approach men by presenting a problem with a solution already present, i.e. the list of tasks you agree to be responsible for, offering to re-train co-worker, and justification for redefining job description. In turn men can approach women, i.e. with a list of tasks open for negotiating knowing they may need to discuss all the dynamics, with an answer not necessarily a part of this discussion, but forthcoming if she’s given a chance to connect first with you as a person. These are generalities, but they help identify how a request for redefining boundaries may be taken by other’s in your workplace as you set about assertively renegotiating your job.

Lyndsay Katauskas, MEd

Mars Venus Coaching

Corporate Media Relations

Working Your Relationships at Work

Friday, March 11th, 2011

Back in 1992 Dr. Gray provided an easy way to understand how men and women communicated differently. Back then if we wanted better relationships, we were encouraged to learn the other’s dialect so we could speak the same language. Now, in 2011, we understand the research behind why we communicate differently. The message is now more urgent than ever. Not only are women not climbing the corporate ladder, but our actions of forcing women to assimilate into a man’s communication pattern cause irreversible damage to women’s bodies, and the families we are currently growing. It is imperative for a cultural shift to occur in the corporate world from the unexamined assumption and unrealistic expectation men and women should be treated the same. Dr. John Gray’s latest books explain the reasoning and research behind why men and women communicate differently based on our physiology, specifically the ways our bodies respond differently to stress, and solutions to keep our stress levels low.

Did you know when women are at work they produce testosterone just like men? Testosterone does not reduce women’s stress levels; women need oxytocin to do this. Men reduce their stress by producing testosterone. However, to reduce stress it takes longer for men to produce more testosterone in greater quantities than the oxytocin hormone women need to reduce stress. Men don’t have enough time to replenish their testosterone, and excess testosterone in women’s bodies and their penchant to care for everyone else before themselves first prevents women from producing the requisite oxytocin to banish low grade stress/cortisol in the body.

The easiest way for men to increase testosterone is relax their muscles by sitting down. Also, when men disengage and either “do nothing” or shift gears to another task they are producing testosterone. Asking a man to do something during this time when the stress-producing hormone, cortisol, is pumping through his veins increases his stress hormone cortisol, thus stopping testosterone production. After a stressful situation at work men must be left alone, rather than talk it out. Typically, men will resurface and reappear when they have done nothing or temporarily shifted gears (remember this replenishes their stress-reducing hormone testosterone). It is then they are able to talk and put forth a solution to the problem.

For women, when under stress, they reduce stress by talking it out, connecting, and releasing their emotions. This is counter-intuitive if they are dealing with a male co-worker. Likewise, if women are allowed to verbally work through the stressor sifting all the factors, oxytocin kicks in, cortisol exits her body, and she keeps going. This often makes men uncomfortable, because men tend to solve problems if a dilemma is aired. Women under stress do not need or want solutions. Women’s limbic system activates under stress making them more emotional. At work this is seen as unprofessional, but this is the way women are wired. And, their unique serotonin brain patterns under stress allows them at the same time to be more capable of problem-solving by multi-tasking and linking all facets of the problem to everyone involved in the decision-making process.

Previously, women lived in organic and connected communities engaged in rearing both their own and their neighbor’s children. The constant state of nurturing, and connecting through talking, incorporating one another in decision making, and helping one another out with similar tasks gave a constant flood of oxytocin. Not so today.

Today’s world is now so fast-paced, and full of daily low-grade stressors, both men and women have excess cortisol (fight or flight hormone) constantly in their bodies. When there is a constant flood of cortisol the body is unable to manufacture enough of the stress reducing hormones. Both disease and infertility are on the rise due to both genders at the end of the day being unable to re-generate enough stress reducing hormones to live a long, well-balanced life. All of these issues go back to one thing only, and that is how the current expectations of male-oriented patterns impact the quality of relationships both at work and at home. It should not be a question of women assimilating into a “man’s” world. It should be a question of how we can alter the culture in the corporate arena to best embrace the unique styles of gender communications to have the most productive and efficient company.

If men and women paid attention to the unique way they reduce their own stress, and respected the opposite sexes preferred method to reduce stress many problems would be solved.

Unfortunately, while women are constantly producing testosterone while at work, when they get ready to come home after a hard day they are unable to produce their stress reducing hormone, oxytocin, because of the excess testosterone and high levels of cortisol. When women are rushed, or when expectations are attached for her to nurture or give (instead of doing so freely) oxytocin is inhibited. When women get home, their stress levels continue to rise limiting oxytocin production. So while men are able to begin rejuvenating their stress reducing hormone (testosterone) when they stop work for the day, women are unable based on their physiology to increase their stress-reducing hormone (oxytocin). This is a problem we must fix. We need to let men rest, and let women nurture and be nurtured while at work and at home.

Lyndsay Katauskas, MEd
Mars Venus Coaching
Corporate Media Relations

Mars Venus Coaching E-Workshop; “On a Date”

Tuesday, October 26th, 2010


Does the mere idea of dating make you nervous?
Do you find it difficult to confidently approach the opposite sex?
Is flirting a foreign language for you?
Has it been months (even years) since you went out on a date?
Or has it been months (even years) since you were dating someone special?

Imagine for a moment, that getting a date was easy. What would it look like? How would it feel to be excited about having a date on Saturday night? To be dating someone you were truly excited about, someone that made your pulse race and your palms sweat. This doesn’t have to live only in your imagination. It can be your reality. Dating someone special is within your grasp. That is, if you are willing to learn what it takes to date successfully.


For the First Time Ever!
Now, for the first time, our Mars Venus – “On a Date” eWorkshop is available online. The new challenge of dating is to find a partner who will not only be supportive of our physical needs for survival and security, but will also support our emotional, mental, and spiritual needs as well. It is no longer enough to just find someone who is willing to marry us – we want partners who will love us more as they get to know us. We want to live happily ever after. In order to find and recognize partners who can fill our new needs for increased intimacy, good communication, and a great love life – we need to update our dating skills.

The Mars Venus “On a Date” is a 5-week online eWorkshop designed for singles and dating couples who are interested in finding true and lasting love. Married couples who want to rekindle the romance of dating will also benefit greatly from this practical guide. By reviewing the elements of a great date and putting them into practice, you can once again experience the passion and romance experienced at the beginning of the relationship. The 5-session eWorkshop is presented live by a certified Mars Venus Success Coach, and supported with PowerPoint slides, video clips from some of Dr. Gray’s former sessions or workshops, theory, skills and interactive workshop exercises. You’ll receive strategies, tips, and the tools you’ll need to succeed at dating. You’ll even receive a certificate of completion. You’ll learn:

  • • How to successfully navigate through the five stages of dating
  • • How to attract the right person for you
  • • How to make sure you don’t unwittingly turn off the opposite sex
  • • How to make sure your partner stays interested
  • • Warning signals to avoid getting involved with the wrong person
  • • How to bring out the best in your partner
  • • When and how to create the four levels of intimacy – physical, emotional, mental, and spiritual
  • • How to make up, so you don’t break up
  • • The different reasons men and women decide to get married
  • • How to prepare for a marriage made in heaven

5 weekly sessions for only $298 (that’s just $59.60 per session). Each weekly session lasts approximately one hour.

visit http://marsvenusworkshops.com for more information