Posts Tagged ‘coaching’

Simple Tips for Women When Dealing with Men in Business

Tuesday, October 18th, 2011
  1. Promote yourself

  1. Avoid tag endings

  1. Be direct and concise

  1. Don’t take male comments so personally

  1. Make acknowledgements direct and simple

Simple Tips for Men when dealing with women in business

  1. Build rapport

  1. Avoid monopolising conversations

  1. Respect her abilities

  1. Don’t lecture

  1. Be specific with praise

To Manage Martians: DO
Do allow them to work on their own
Do motivate them by appealing to their ability to get the job done- the hero factor
Do praise and reinforce them by appreciating the TASKS
Do manage their stress by allowing ‘cave time’ and /or simple and quick criteria for what needs to be corrected.
Do act as if you trust he will succeed

To Manage Martians: DON”T

Don’t offer unsolicited or too much advice/help
Don’t focus too much on fleshing out all of the potential problems of a situation
Don’t manage stress by asking him to talk about it
Don’t act as if you do not trust he will succeed

To Manage Venusians: DO
Do allow for more collaborative work
Do motivate by appealing to ability to help the group
Do praise and reinforce by emphasizing importance to group/organization
Do manage stress by listening
Do pay attention and positively comment on the ‘little things’ she does.
Do build rapport by asking appropriate non-work related questions

To Manage Venusians: DON’T

Don’t solve problems too quickly (listen first)
Don’t focus exclusively on Tasks and ignore the relationship
Don’t wait for Venusians to bring up problems-ask about their concerns
Don’t withhold positive feedback

The ultimate guide to parenting is now available as a workshop!

Children Are from Heaven was written by the top expert on loving relationships, John Gray, the author of the phenomenal bestseller Men Are from Mars, Women Are from Venus. He now turns his caring wisdom to one of the most powerful and profound relationships in people’s lives – the bond between parent and child. Dr. Gray had created a workshop to be taught by his personally trained instructors.

This workshop will teach you:

  • Why it’s Okay for Children to be Different
  • How to Help Your Children Express Their True Selves
  • The Five Messages and Five Skills of Positive Parenting
  • How to Motivate Children without Punishment
  • How to Help Children Feel Great about Themselves

Geared to parents of children from birth through the teens, this invaluable new workshop will show parents how to help their children become strong, confident, morally sound adults by focusing on self-esteem and responsibility.

ROI on the Benefits of Coaching

Thursday, October 13th, 2011

By Melissa Killeen

All through my 5 years at the University of Pennsylvania’s graduate program in Organizational Dynamics, and some 6 six years in executive coaching, I have flirted with this elusive acronym called a “ROI” (Return on Investment) like an old high school sweetheart. Using the terminology, but not really knowing what lies beneath the surface.

• According to Manchester Inc., a Florida-based coaching firm, investments in coaching were found to yield an average return on investment (ROI) of almost six times the cost of the coaching (Jan. 2001, HR.com)
• A recent study cited in the prestigious Public Personnel Management Journal found a typical management training program increased the manager’s productivity by 22%, but when combined with 8-weeks of intensive Coaching, the manager’s productivity exploded to more than 85%
• A Metrix Global LLC study (for a Fortune 500 firm and Pyramid Resource Group) found that “Coaching produced a 529% return on investment and significant intangible benefits to business. Including the financial benefits from employee retention boosted the overall ROI to 788%.”
• An Olivero, Bane & Kopermann study (1997) of a public sector municipal agency found that coupling one-on-one coaching with leadership training resulted in a near quadrupling of productivity results (from 22.4% to 88% when combined).
• The objectivity that a coach brings to a developmental opportunity is helpful to mangers seeking to make difficult changes in attitudes, work habits, perspectives and interpersonal relationships (McCauley & Hugh-James; Young & Dixon, 1996.)
• According to Personal Decisions International, a Minneapolis-based human resources consulting firm, 70% of the top 1,000 firms worldwide use some form of executive coaching (Source: HR.com, author Ann Vincola, President of a quality of life issues consulting firm, 2000)
• According to a Florida-based study of organizations and coaching (Manchester, Inc. 2001), 6 in 10 organizations currently offer coaching or other developmental counseling to their managers and executives while another 20% plan to offer coaching in the next year.
In general, the results of coaching most often cited in research studies include:

  • Improved performance (both individual and team)
  • Enhanced bottom line, including profit, quality, productivity, innovation, and other measures
  • Improved customer service and enhanced public perception
  • Professional development, including
    • Enhanced goal setting and attainment
    • Increased confidence and empowerment
    • Skills development, especially when coaching and training are combined
    • Leadership development
    • Preparedness for advancement
    • Enhanced balance and morale
    • Enhanced relationships
    • Improved retention of quality employees

      “The goal of coaching is the goal of good management: that is – to make the most of an organization’s valuable resources.” — Harvard Business Review

FOR MORE INFORMATION ON HOW COACHING CAN IMPROVE THE PRODUCTIVITY AND PROFITIBILITY OF YOUR BUSINESS CONTACT A MARS VENUS COACH NOW BY EMAILING US AT USA@MARSVENUSCOACHING.COM OR BY CALLING (702) 835-9295

(Please find the original article at  http://linkd.in/q5YpBV)

Productivity for Martians

Wednesday, October 12th, 2011

One of the most often cited reasons why people seek out coaching is to become more efficient with their time management.  Outcomes from the 2010 ICF Global Consumer Awareness Study, show more than two-fifths (42.6 percent) of coaching clients choose “optimize individual and/or team performance” as their motivation for being coached,  followed by “expand professional career opportunities” at 38.8 percent and “improve business management strategies” at 36.1 percent.  As a male do you find yourself worn out at the end of the day? Even though you are now working longer hours, do you think you are as productive? There are two ways to combat unproductiveness: (1) replenish testosterone stores daily and (2) clearly defined SMART goals.

Do you remember when you were more productive? Do you think it has to do with having more energy and focus? You may recall being more productive when you were younger or when you were well-rested—like after a holiday weekend or after doing something with your male friends. This is because you topped off your stores of testosterone. In a relaxed state you are more productive, because your focus is better.

There are physiological reasons for why you are more productive when you spend time resting and relaxing. For males your stress-reducing hormone is testosterone. For women it is oxytocin. This is partly why asking your girlfriend, mom, wife, sister, or female co-worker to relax, sit down and rest, forget about it, or do something different may be met by resistance on their part. These kinds of activities are not stress-reducing for women if they have many things to do. However, for men when you shift gears to easier tasks such as:

  • reading an article,
  • checking sports scores,
  • watching a TV show,
  • surfing the internet, or
  • just sitting and doing nothing,
  • forgetting the problem for awhile, or
  • taking a nap

What you are doing when you are doing these activities is replenishing your testosterone stores. If you ask a woman to do the same thing it can have the opposite effect and increase her stress. You can learn more about this by attending one of our Mars Venus Coaches seminars or taking an eWorkshop if you’re really crunched for time. Your relationships will improve at work and at home. And, when males anticipate coming home to a successful relationship…it’s a testosterone producer! So what does replenishing testosterone daily have to do with productivity?

For men it takes longer to replenish testosterone stores on a daily basis, and if you’re productivity is suffering, it may be due in part to not taking enough time EVERY day replenishing your testosterone. If you felt more productive when you were younger, it’s because you produce less testosterone as you age. I’m sure someone is reading this and thinking, “great, but the bottom line is I have more responsibilities, and the pressures on me to perform. I don’t have time to take time to sit and do nothing.” When we experience chronic stress in our lives, then there is excess cortisol (this as well as adrenaline are the stress-producing hormones) in your body which inhibits testosterone production.

The way you attack being more productive then gets into creating SMART goals. Your goals professionally and personally need to be:

S—Specific

M—Measurable

A—Achievable

R—Results-Oriented

T—Time Bound

Once you sit down, write out, and create your SMART goals, complete them when you say you will, and work on them every day. If you are doing things that are not a part of your goals, then you must choose to keep doing them or not. By writing and following through on your goals you learn how to prioritize and manage your time. If you don’t know where to start or what’s important, then this is when coaching may help you gain clarity and accountability to follow through on your intentions.

The way you make sure that you stay productive is to incorporate down time as part of your SMART goals every day so you ensure time to replenish testosterone throughout the day, especially on the busy jam-packed days. Make sure you have an objective person hold you accountable to your goals so you don’t slack off on what’s really important to you. Not only will you be more productive, you will be more successful and satisfied with the quality of your life.

Lyndsay Katauskas, MEd

Mars Venus Coaching

Corporate Media Relations

Gender Intelligent Communication to Increase Women’s Status, Part 1

Monday, October 3rd, 2011

Article for Forbes 2.7.11:

After reading and witnessing last week’s recent outpouring of opinion on what did and did not happen at Davos, why women are still not ascending and staying at the top of corporations, and why previous solutions have been lip service rather than a long term fix, I ask that you open your mind to the possibility of a quick, yet long-term fix to increase the status of women in the corporate world. I sense there is an undercurrent of paranoia and hysteria being felt by the references to Groundhogs day, and the frustration about why the numbers aren’t equalizing at the top of the leadership pyramid. These feelings of uneasiness are in response to many of us run ragged by constant low-grade stress. When we address the underlying issue of helping ourselves and each other to incorporate stress reduction into our daily life, especially while at work (where we spend most of our waking time), the actual fix pretty much comes down to common sense. However, the common sense is uncommon knowledge at this point in time. The solution I refer to is introducing gender intelligent communication into professional development training.

Whenever I ask people if they are familiar with the term men are from Mars, women are from Venus, there tends to be an instant lighting up of the eyes, and intake of breath. This term coined by John Gray , Ph.D. when he wrote his best-selling book of that title back in 1992 is now considered to be part our society’s vernacular. However, when is the last time you’ve picked up any of John Gray’s, Ph.D. books? There are now too many books (16 and counting) for a high-level executive, or really anyone for that matter who has both a career and family to tend to sit down and devote good chunks of time to read and assimilate the information. Instead of reading all of the literature, the following is a quick synopsis of why implementing this quick fix is imperative, not only for women to remain and ascend in the corporate world, but also why it needs to be done in order to re-balance and give quality of life back to everyone in this fast-paced, high-tech world.

Back in 1992 John Gray, Ph.D. provided an easy way to understand the fact that men and women communicate differently, and if we want better relationships, we have to learn the other’s dialect so we can speak the same language. Now, in 2011, we understand the research behind why we communicate differently, and the message is now more urgent than ever, because not only are women not climbing in corporate, but we’re doing irreversible damage to our bodies, and the families we are currently growing. It is imperative that the culture in corporate shift for good now that we understand the revolution of men and women are created equal to be an unexamined assumption and unrealistic expectation. Men and women are uniquely different genders, and the latest research is showing how our unique natures and physiology are meant to complement the other gender.

So to get back to the point we must saturate the “market” by doing just this: while at work teach how men and women communicate differently in workshops. It is imperative, because right now women are up against a brick wall when it comes to fitting into a culture that disregards their unique gender-based contributions of working and relating to others. Stand by for part two about why teaching workshops on gender intelligent communication is the common sense approach and quick fix for a long term solution.

Lyndsay Katauskas, MEd

Corporate Media Relations

Mars Venus Coaching

The Joy of Watering & Feeding Kids

Friday, September 30th, 2011

One of the best feelings in the world is when a child’s eyes light up in recognition and they run at you, throwing their little arms around you for a big hug and cuddle. I remember promising myself when I was about ten years old and dealing with my father’s death that I would never lose that innocence, and wonder and joy for life. John Gray’s, Ph.D., book Children Are From Heaven, reminds us how precious our responsibilities are as adults to grow and raise children to not just be resilient in life, but to thrive. So how do you curb your tongue, focus on the positive, and be in-Joy to raise the kids in your life? As a mother myself, I cherish this promise I made to myself as a young child.  It impacts everything I do and say around our child to guide and grow his spirit, rather than stamp the light out.

When it comes to raising kids, I like to remember simple, yet effective truths to keep me focused on joyfully raising kids.

Negative response attracts negative behavior.

Positive response attracts positive behavior.

Children naturally gravitate to wanting to please and cooperate. In our family we choose to use positive parenting, because we believe that the behaviors we focus on is the behavior we are teaching our children to reproduce.

If they are doing something that is not appropriate, then we re-direct and model the behavior we’d like them to do instead. We choose to motivate our children with rewards. When adults are stressed out, sometimes what comes naturally is yelling or punishing the negative behavior. If we want our children to be empathetic and logical when reacting to undesirable behaviors, then we have to model this so our actions and words are their models.  We do not use food or toys to bribe, we use words of affirmation and physical touch. When I engage with any child I immediately acknowledge and praise what they did right. We reward it by praising them with:

  • verbal affirmation,
  • a hug,
  • a smile, or
  • a high-five

The only time we use the word “no” is for dangerous situations. Such as darting into the street, touching a hot stove, or jumping into a pool without an adult in the water, etc. The less you use this word, the more powerful its effect when it’s needed in an emergency. Every adult our son has come in contact with marvels at his politeness, his manners, his ability to look people directly in the eye while talking, his ability to share, and his compassion for others. He’s not even three years old.

What this does is take the focus off of giving children consequences for negative behavior. Instead we provide consequences when they engage in positive behavior. We let them know when they’ve done a job well, when they’ve attempted to do something helpful, and when we’d like to see more of that behavior. Therefore we use positive outcomes to motivate children rather using a negative outcome.

Children are born wanting to please and cooperate with their parents. John Gray’s, Ph.D., program taps into returning the power to parents to guide children to learn how to make the right choices. When we give children the choice to choose, and give them options for acceptable behaviors, we do not stamp out their quest for independence. Instead we provide structure for them to make choices based on their developmental levels. This starts as soon as they can crawl. The more choices we give them, the more opportunities we give children to exert their independence and feel successful at navigating their way through life.

The more often we are able to parent using techniques based on love and mutual respect, rather than fear and guilt, the more time we have to play together. We all make mistakes, so remember to be gentle with yourself too. Raising kids joyfully and guiding with compassion are the greatest gifts we can give our children so they grow into happy, well-adjusted adults.

Lyndsay Katauskas, MEd

Mars Venus Coaching

Corporate Media Relations

Soul Mate Tips for Women

Wednesday, September 28th, 2011

Is there a lack of quality men in the dating pool? Women laugh and joke with their friends about this, but sometimes the more books and articles women read while sitting by the pool, the more true this sounds and feels. Why are only 48% of people between 25-55 years old married? Perhaps it’s due to our fast paced lifestyles, on top of technological advances, and our ignorance of the differences in men and women’s physiology in response to stress, communication, diet, and nutrition. The good news is that both emotional intelligence and gender intelligence can be assessed, but more importantly skills can be learned to increase your ability to have successful relationships—both personally and professionally.

Four Areas of Compatibility

We reduce our chances of finding our soul mate, by becoming physical too soon, too often. A soul mate is a person that challenges us in all four areas:

  • Intellectual,
  • Emotional,
  • Spiritual, and
  • Physical

It is impossible to know if someone challenges you intellectually, emotionally, and spiritually if you become physical too soon.

Research shows love chemicals are released when you first make love with someone, stimulating the same areas of the brain as a cocaine high. The chemicals responsible for this feeling of falling in love remains in your body for up to 6-12 months after becoming intimate. It is not until 18-24 months into an exclusive dating relationship (when many people get married, and then divorce thinking their relationship has fallen apart, because they got married…) that these chemicals leave your body.

There is no way around time. You need it to assess and see if your partner is compatible with you—your character, values, beliefs, and ability to grow with you throughout life’s events. It feels amazing to have sex, but it’s not always the best way to test if you are meant for someone. Casually dating many people at once gives you time to see who is the most compatible with you.

Get to know men in a variety of situations and with different people for 18-24 months before becoming physical. Historically, people courted with chaperones and spent time getting to know their date to see if they intellectually or emotionally challenged each other before they moved on to petting, holding hands, and being intimate.

Intellectual

Soul mates intellectually fulfill and challenge you. Not only will you need to rely on their skills for things like financial planning for your future, but as you age the physical aspects of a relationship may diminish as you age. What keeps people together is a mutual respect and appreciation of being encouraged to engage and pursue individual passions.

If you have children, much of your time during your child rearing years will be devoted to raising and developing children. This wears you down in a good way, but if there is no intellectual stimulation in your relationship, then you may begin looking elsewhere so you feel more than a milk machine and kisser of boo-boos.

Emotional

Same goes for emotional compatibility. Today we often place unrealistic expectations and unexamined assumptions on men to fill the space of girlfriends, because we have less time to spend connecting in community with other women. We expect our boyfriends or husbands to listen to us as we can hash out our days, because it makes us feel close and connected.

However, men typically communicate with others when they have thought through and have a solution or are solving a problem. This does not mean stop sharing your day with your boyfriend, but what it does come down to is when you are assessing your emotional compatibility you have to look at whether or not you are both emotionally open at the same level.

Ninety-three percent of communication is non-verbal, so when you’re testing compatibility look at how healthy you are together. Yelling, fighting, jealousy, name-calling, or being evasive are destructive behaviors. If you find this in your relationships, then before pursuing a long-term relationship it is best first to learn conflict resolution skills and ways to manage anger so that you are able to speak openly, honestly, and tactfully. All interactions should be ones where you are uplifting each other, not tearing down.

Spiritual

Over the years people’s spirituality grows and changes. In a long-term relationship the question to be asked is whether or not you are growing:

  1. in a similar direction,
  2. at a similar intensity/rate, and
  3. whether or not you’ll be able to allow each other to develop spiritually on both
    1. an individual level, as well as
    2. an entire family too.

If you never explore or ask the questions, or just assume you’re on the same page, then you could find yourself years down the road with a great schism running through your marriage. You’ve grown in different directions at different rates. This can lead to mid-life crises, and emptiness.

Physical

Once you’ve spent time growing as individuals while casually dating a few people at once, and you find yourself compatible on an intellectual, emotional, and then spiritual level—then decide to become exclusive and date only one person. If you’ve already become physical, you can always call a moratorium until you find out if you’re good together in the other areas. There’s a risk of bringing children into the equation, which complicates everyone’s growth and maturity. While you are parenting children you may end up parenting each other too. Men tend to jump right back into physical relationships after being hurt from previous ones. Women tend to take time to heal and trust again—and therein lays the dilemma of the current dating scene, and the pressure to perform first before dating around.

Lyndsay Katauskas, MEd

Mars Venus Coaching

Corporate Media Relations

Busy Moms Embrace Common Cents

Monday, September 26th, 2011

It is that time of year again when moms begin prepping their children to go to school. In my case, it’s for preschool. As we go from virtually non-existent laissez faire schedules to the regimen of “You’ll miss the bus if you…!” We also have to ask ourselves what we’re doing to conserve our sanity.

It’s a known fact that in a 1 dollar U.S. bill, 100 pennies make up a dollar. So the question begs to be asked, if we have 24 hours in a day, and at least 8 of those hours should have the entire household snoozing, up to 11 if you’re under 4 feet tall…WHY are we cramming in more activities than is possible to get done in a 24 hour day? The math does not add up! Neither do the health bills further down the road.

Clients, and most have the title “Mom” or “Dad” on their resume, often come to me for help in time-management. Of all the seminars and workshops I do—when I have people shout out their greatest challenge—prioritizing their time tops the list.

Our bodies run on a circadian clock that resets itself around every 24 hours. We are not wired to be on the go all-the-time, and our bodies are wearing out with excess cortisol, a stress-producing hormone, chronically in our system.  Any mom knows that if you do not give your children enough down time, then they become over-tired, their “poop” schedule gets thrown off, and you have a child prone to melt-downs or temper-tantrums on your hands.

Guess what? Same goes for you Momma! Do you wonder why you’re short with everyone, or why it’s hard to convince yourself to be sexy or romantic? The only answer is: you’re not giving enough time to one very important area in your life. You.

And, you can bring your household back into a pleasant place to relax, unwind, and connect with those you love most. The way you achieve any goal is first to define the goal, create a strategy, and identify the actions you need to take on a daily basis to achieve the goal.

Goal: Everyone’s sanity, health, and a functional well-adjusted family.

Strategy: Build in at least 4-6 hours per day where the pace is easy-going. Make sure at least 1 of these hours is 1-on-1 time with just your “self.”

NOTE: No other distractions allowed. TV, texting, phone calls, internet—Banned.

Actions: Every day during the school week my family will:

  • Use this time to cook meals and chat with family about the day.
  • Pack lunches together.
  • Do the dishes, unload dishes, or fold laundry while catching up.
  • Spend time in the same bed or on the same couch cuddling and hugging.
  • Sit down to breakfast and dinner all together.
  • Demand quiet play time for everyone in the household.

During quiet time…Light some candles, diffuse essential oils, run the bath. This may be a good time for you to check email or make a quick phone call as the bath fills. But, guess what? Once the tub is full—it’s time for alone time for you.  Read a chapter of a good novel & then wash your hair. The point for you during quiet time is to relax. (You’ve been connecting and nurturing during some of the chores & meals.)

As a woman you’ll replenish your stress-reducing hormone, oxytocin.  You do this by nurturing and caring for others or yourself. The key is no expectations can be attached. If someone is expecting you to do something, oxytocin isn’t produced as readily.

The point for a guy during quiet time is to do an activity that is less mentally challenging or doing nothing…, however, his stress-reducing hormone is testosterone. There really is a biologically proven reason why guys drop to the couch at the end of the day.

Same goes for your kids. They need to produce stress-reducing hormones too. It keeps everyone’s digestion moving, makes for more restful nights, strengthens your immune system, and improves your relationships.

The more we’re able to disengage ourselves from distractions, the more time we will have both for ourselves, and for our families. In a society where the divorce rate has tipped to over 50%, don’t you owe yourself this break, this chance, to keep your body healthy, your sanity in-tact, and to continue to model balance to your children?

We all need down-time in our schedules. If 4-6 hours seems too much at first, set another target number, and work backwards from there. Just remember it’s non-negotiable. We can’t change our circadian rhythm, and we cannot change how many hours are in a day. We start early teaching kids’ routines and schedules (including nap time) for a reason. Be a do as I say, just like I do mom. You and your kids will thank you for it.

Lyndsay Katauskas, MEd

Mars Venus Coaching

Corporate Media Relations

Assertive Communication with Gender-Based Sales

Monday, August 22nd, 2011

There is often failure and setbacks as we grow and change. All successful ventures which involve other people rely on the strength of our communication skills to hear and understand the needs of others. Being able to put this into practice day in and day out in both our personal and professional lives is what determines our lifelong success rates. Being able to communicate assertively (not passively, aggressively, or passive-aggressively) is critical, but so is saying the right things when you are buying or selling based on gender preferences.

Using gender preferences when selling shows your capability: to tune into your client’s preferences, to be a reflective listener, and see their point of view. An assertive communicator is a good listener. Rephrasing what someone has said before you give your own input ensures (especially if you’re talking to the opposite sex) you hear them, and in return will be able to meet their needs. It gives the other person a chance to say, “yup, that’s what I said,” or “um, no, what I was saying was…”

Below are some gender-based preferences for buying and selling that serve as a guide to being a more effective sales person. Remember these are not absolutes, but guidelines, as there are also: (1) personality, (1) cultural, (3) generational, and (4) religious cues you need to be aware of when making a sale to the client sitting directly in front of you.

Female Preferences:

  1. Female prospects after an initial proposal may place an order and be more talkative after they’ve had a few days to think about it.
  2. During the early stages of a relationship with a new client, a female client is more likely to hold your feet to the fire on your statement that you have made a “casual commitment” to them.
  3. Female clients prefer that you listen with 100% attention when selling to them.
  4. Pausing before presenting your solution (even if you already have a solution) is more socially acceptable to female clients, because they want to be a part of coming up with the solution and do not want the solution rushed.
  5. Female clients prefer to know how the product will meet their needs when buying.
  6. When a female client or coworker is stressed about a problem she is more likely to walk around talking to coworkers rather than shutting the door and working out the problem.
  7. Boasting or self-promoting to female clients can turn them off to a sale.
  8. Female clients may not like it if you have all the answers to their objectives at the tip of your tongue. Female clients may be more inclined to do business with you if you hold back on giving all the answers, and offering to do research and get back to them for some of their questions.
  9. Female clients would most appreciate it if you showed them how to be happier at their job.
  10. Taking time to bond well the first time you meet a female client prior to starting the sales “pitch” is suggested as it shows you are taking time to get to know her as a person, before offering her a product or service.
  11. Female clients may need the most time to think an offer through so they do not feel rushed to make a decision.
  12. Female clients prefer being shown respect rather than appreciation when you are dealing with them.

Male Preferences:

  1. Male prospects make quicker decisions after receiving a sales proposal.
  2. Male clients prefer to know your credentials and dwell on them before making a sale.
  3. After the sales proposal has been made, if the offer is higher than what he expected to pay for your goods or services, male prospects are more likely to be quieter during this meeting.
  4. Male prospects tend to favor being shown appreciation rather than respect when selling a service or product.
  5. When making your point make sure you are clear in your message to male clients.
  6. Male clients prefer quick solutions to a problem.
  7. Male clients prefer people to be brief and come to the point quickly when making a sale.
  8. Male clients need the most space to think alone after a proposal submission has been made.
  9. You may bond better with male clients if you show how your product will meet a specific need.
  10. It tends to matter much more to a male client that you demonstrate extensive product knowledge than it does to female clients.
  11. Male clients prefer to have all the answers ready.
  12. Male clients appreciate and are more inclined to deal with you when you focus on showing them how to be successful at their job.

Did these preferences make you smile about your own buying habits too?

Whether it’s growing a business, achieving your dreams, pursuing professional objectives, or having quality relationships—it takes sweat, effort, and work. I apply these principles of assertive communication and gender-based sales with friends and clients whether they are growing their small businesses or working on finessing themselves and finding compatible life partners. Why? If we are not staying true to our client’s values and character as they attempt to grow professionally, then we’re offering temporary fixes that are shallow and short-lived. Whenever we make a commitment to growth, before we achieve our desired end state we have to invest in ourselves to bring about the change we desire. Are you ready to invest in your people skills?

Lyndsay Katauskas, MEd

Mars Venus Coaching

Corporate Media Relations

Father’s Day After Loss

Thursday, June 2nd, 2011

How are you going to get through your first, or yet another Father’s Day without feeling raw, abandoned, or left behind? After my father died while I was a child, it took years before I could pass through a Father’s Day and not feel sad and confused as I was left with all of the questions I never had a chance to ask as I grew up. As we grieve the loss of a father, sometimes it is easier to go through the process if we know what to expect as our heart heals. Understanding the grief process helps us to feel in control over something we have very little control over.

When we first lose our father, we often find ourselves making decisions and choices that sound reasonable but are quite counterproductive to our overall healing. Even though it may temporarily give us relief, in the long run it does not nurture us or complete our healing. For some people after their father dies they thrive again by themselves, but most of us are not that lucky or successful at dealing with the loss of love from a father. Sometimes we spiral down to the depths of despair (which is somewhere we all go to some extent or another), but then have trouble climbing back out. And to various degrees, you may re-experience the loss over and over again or continue to suffer your loss until you learn new ways to cope.

Some people who appear to have let go of their loss really haven’t, because what they’ve done is closed the door to their hearts. To avoid feeling any more pain they move on too quickly, and in doing so they’ve numbed their ability to fully feel. Without realizing they are doing this they carry on in their lives unable to feel the love in their hearts, and consequently their ability to grow in love and happiness is stunted.

The good news is that building resiliency is an on-going process. How long it takes to move through your father’s loss depends wholly upon you. While we’ll talk about the three stages of grief here, the length of time it takes for you to go through each of the stages depends on you and your resiliency or ability to bounce back. I like explaining the grief process using Dr. John Gray’s three stages found in his book, Mars and Venus Starting Over.

The first stage of healing is going to someone who can help. If family dynamics do not permit you to grieve openly or talk amongst yourselves, then you may need outside help. The advice of friends while well-intentioned may leave you feeling worse off if you’re not able to complete the second stage in a way that is best for you.

The second stage of healing is grieving the loss. We do this by grieving our father’s loss, and then finding forgiveness. Our survival tendency is to avoid our pain. A man can get in touch with his feeling when he is in the presence of others who are also in pain. Numbing ourselves does not heal pain. The tragedy of doing this is you close shop and decide to never love again. Whether you are a child still growing up, a young adult that has not found their significant other, or an adult in a current relationship-if you numb yourself, then you stop growing in the area of love and relationships. Human beings are not meant to live their lives alone by themselves.

The third stage of healing is becoming whole. In this stage we work on becoming whole, because this will protect us from getting hurt again. If you are in a romantic relationship while you are processing your father’s death you have to be aware that you may transfer feelings to this partner, but you are really dealing with moving through your feelings you had for your father. If you find yourself doing this-this is where outside help can help you look objectively at how you are thinking, feeling, and behaving to the loved ones still in your life. By focusing on feeling the four healing emotions of:

· Anger

· Sadness

· Fear

· Sorrow

Then you will know that you really love somebody and have moved on when you do not hold them accountable or responsible for your pain anymore. A victim’s belief is, “I can’t feel better unless you change.” If you did not have a chance to work through any issues you had with your father while he was still alive, you can still process the feelings and obtain the love you need so you can move on.

Sometimes just getting in touch with our feelings doesn’t complete the healing process-so while we feel our pain, we aren’t able to find relief. If this is the case, then an important part of the process may have been overlooked, and it is either limiting or blocking our natural ability to heal. A solution-focused way to work through this last stage of grief is to write Feeling Letter’s each time these emotions come up. My next article will go over how to write a feeling letter to your father. And in doing so you can move yourself quickly through these feelings of loss so you become at peace with your loss and can remember your father with love.

Lyndsay Katauskas, MEd

Mars Venus Coaching

Corporate Media Relations

Memorial Day Marks the Procession of Future Leaders

Tuesday, May 31st, 2011

As an American part of our tradition around Memorial Day weekend is to honor the sacrifices made by patriots to earn our nation’s freedom. It is often celebrated by visiting the graves of fallen airmen, marines, soldiers, and sailors. Many families also choose to celebrate this day of remembrance with their families, pausing to remember those who give us our freedom of speech, religion, and assembly. As newly minted college graduates enter our workforce today, let us remember why our country is so great.

This week the five Service Academies: The United States Air Force Academy, The United States Coast Guard Academy, The United States Naval Academy (my Alma matter), The United States Merchant Marine Academy, and The United States Military Academy will commission young officers at the same time as granting these young men and women college degrees.

The Citadel and Virginia Military Institute, as well as other private colleges and state universities with ROTC (Reserve Officers’ Training  Corps) programs will also grant commissions to a few of the elite leaders of our nation.

Let us not forget the enlistments of adolescents’ fresh from graduating high school. They provide the backbone and strength of our nation’s highly-trained precision-based military.

These men and women have chosen to volunteer a minimum of 8-10 years of their life for 24 hours a day, 7 days a week to ensure our nation remains safe and secure so that other people may choose to pursue jobs in the professions of their choice.  Some of these brave, courageous men and women will give their lives. At this point in history, our military holds the highest numbers and levels of trained professionals both in the enlisted and officer ranks. What is it that puts our service members a cut about the rest of the world’s militaries? And how can these traits impact the other young professionals entering America’s workforce today?

If you’re just now entering the workforce, or have been there for some time why not reflect a moment on whether you possess these characteristics, and what you can do to make your organization better:

Leadership by Example

Many of the national leadership programs preparing young high school and college graduates follow the same philosophy that to lead you must do so by example. Actions speak much louder than words. Who would you rather follow, someone directing you from afar, or someone that is standing right next to you as you overcome challenges? Leading by example holds not only the leader accountable, but also those underneath him or her, because a leader’s credibility depends on following through and carrying out actions that mirror the vision, purpose, and mission statement of their organization.

Valuing Ethics and Character

When you take an oath to be a leader who will put God, country, and others before self, you require a person to take responsibility for the growth of those enlisted in his or her charge. America is a melting pot of diverse cultures, religions, and races. Its’ strength lies in its diversity. And, at the heart of every individual lies an internal compass, which guides him or her in what’s right or wrong. The strength of a person’s character depends on how cognizant a person is of upholding a common code of ethics so that everyone’s rights are both honored and protected. Justice prevails. Honor and respect are a given, and consequences are enforced when one trails from an organization’s rules of operation. Think about how your organization respects the differences between men and women, and how you honor this dynamic.

Decisions Made at the Lowest Tactical Level

Many lessons have been learned from those who have gone before us. And today’s military is a powerhouse, because it has chosen to drill lessons learned after every tactical and operational engagement—whether it is in training or during war. Lessons learned not only helps us from repeating the same mistake it also honors those that came before us and the lives lost during our fight for freedom. One of the biggest lessons learned during the last fifty years is that decisions must be entrusted to those fighting on the ground. There are rules of engagement in the military, and because of the emphasis on developing every single service man and woman’s leadership potential this is a reality in our military. Other militaries require decisions to be made by senior military officials, and when time is of the essence the decisions tend to be too late at the cost of lives and equipment lost. When organizations are able to entrust leadership decisions to be made at the lowest level, then their actions, and therefore their responses are in real-time. Something that is much needed in our technology-driven society.

Highly Skilled Leaders in Emotional Intelligence

The last area that the military excels at—and one I attest to as a former Marine Corps officer—is acting on the premise people are your high value asset. When it comes down to getting a job done, it is not the weaponry or equipment which matters, it is the people. The more emotionally attuned you are to gender communication styles, personality typing, active listening, and both verbal and nonverbal communication—the better you are able to lead, because you know how to connect on a genuine level with others. The personal connection with everyone you meet is your most important capability over time. Implementing systems and leading from the front requires inspiration to greatness not motivation from behind.

Lyndsay Katauskas, MEd

Mars Venus Coaching

Corporate Media Relations